Tuesday, June 10, 2008
Do not ascribe to malice that which can be explained by ignorance
When people have to work together or socialize together, we increasingly rely on email. This allows for more errors to be made in any kind of interpersonal relationship. Sadly, we make mistakes. All too often others interpret this as motivated by malice, when in most cases it is out of ignorance or thoughtlessness. This is a loss to all. So when you think you have been insulted, imagine how this could have been simply a clumsy communication. If you do this, it is certain that you will discover many improved or more effective relationships.